UX/UI Designer

Job description

Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally.

At Easyship we believe in accelerating borderless commerce. We’re proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world.

“We envision a frictionless economy where creators can use one platform to ship products to anyone, anywhere. When you grow, we grow.” Tommaso Tamburnotti, Co Founder.

Easyship is building tomorrow’s logistic infrastructure, today. Our team is continuously looking to reach new heights, whether it’s learning about new technologies or improving your own skillset, Easyship is prepared to empower you to grow. We believe that when we inspire each other, we grow together.
Easyship is recruiting brilliant, curious, and driven individuals to help us scale our innovative technology worldwide. Headquartered in New York with offices in London, Hong Kong, Singapore, Melbourne, Toronto, and Taipei – our team is global and growing. We encourage you to apply if a challenge excites you. If you enjoy the company of talented people. If you would dedicate yourself to a simple mission: to make shipping easy for everyone.
We operate with a global footprint, but we’re still tiny relative to the opportunity ahead, so there is still much to do. Join us and help put borderless commerce within reach of every entrepreneur.

Job Description

Position Title: UX/UI Designer

Reports to: CCO and CTO

Key Relationships: Marketing Team, Development Team, Tech Team

Job Purpose: to conceive and conduct user research, interviews and surveys, translating them into sitemaps, user flows, customer journey maps, wire-frames, mock ups and prototypes. To design the overall functionality of the Easyship online platform, and to user-test it to ensure a great customer experience. To manage, coordinate, motivate and train the design team.

Job Responsibilities:

  • To translate concepts into user flows, wire frames, mock ups and prototypes that lead to intuitive user experiences;

  • To facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products;

  • To design and deliver wire-frames, user stories, user journey maps, and mock ups to optimize user experience;

  • To make strategic design and user-experience decisions related to core, and new, functions and features;

  • To take a user-centered design approach and rapidly test and iterate your designs;

  • To develop clickable prototypes/concept designs to support stakeholder engagement and illustrate early design thinking and usability testing;

  • To produce elegant User Interface designs;

  • To coordinate and manage the design team;


Skills & Personal Qualities:

  • 5+ years of experience in the relevant field.

  • Creative with strong aesthetic sense.

  • Experience in design software applications like Sketch, & In vision and in analytics service like Mix panel, Google Analytics & Smart Screen.

  • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.

  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.

  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, usability and accessibility concerns.

  • Ability to iterate designs and solutions efficiently and intelligently.

  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.

  • A clear understanding of the importance of user-centered design and design thinking.

  • Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.

  • Be passionate about resolving user pain points through great design.

  • A good understanding of e-commerce, logistics, transportation and technology is an advantage.


  • Competitive compensation package

  • Company Equity

  • Gym & Wellness Reimbursement

  • Generous Vacation Policy

  • Duvet Day - Perfect for those cold winter days, when you don’t want to escape the warmth of your bed!

  • Mental Health Day - You deserve a day off! A chance to recharge and enjoy ‘Me Time’.

  • Flexible working approach

  • Professional Development

  • Unlimited Coffee, Drinks & Healthy Snacks

  • Office PlayStation Games.

  • As we expand, the potential to work in one of our international offices.

  • Annual Summit in Hong Kong for you to collaborate with the team

  • Medical Insurance provided

You will have the opportunity to work with a global team, filled with smart, ambitious and like minded colleagues. We have built an inclusive culture which supports and enables you to grow. Come and join the Easyship Family!