UX Researcher/Designer

Job description

Easyship is a technology company that provides innovative shipping tools for eCommerce sellers of the future.

We believe any business should be able to effortlessly ship worldwide, and work tirelessly to tear down this last barrier of worldwide eCommerce.

We have a global workforce that strategically operates from North America, Europe, Asia and Australia, and we’re always looking for talent that will propel our rocket ship even higher.

Join our diverse team of developers, sales, and marketing professionals to revolutionize an old-school industry. Help us build the most complete online shipping portal!

We are now looking for a creative UX designer who can turn our platform into the best in class and make our company name a customer reality.

Position Title: UX Designer

Reports to: Lead Designer

Key Relationships: Marketing Team, Development Team, Tech Team

Job Purpose: to conceive and conduct user research, interviews and surveys, translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. To design the overall functionality of the Easyship online platform, and to user-test it to ensure a great customer experience.

Job Responsibilities:

  • To translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences;

  • To facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products;

  • To design and deliver wireframes, user stories, user journey maps, and mockups to optimise user experience;

  • To identify design problems and devise elegant solutions;

  • To make strategic design and user-experience decisions related to core, and new, functions and features;

  • To take a user-centered design approach and rapidly test and iterate your designs;

  • To develop clickable prototypes/concept designs to support stakeholder engagement and illustrate early design thinking and usability testing.

What you can expect from us

  • Flat team: Work side by side with the co-founding team.
  • Flexible startup life. Work hard and take time when you need it.
  • Great ownership from day one. Build your learning curve. Possibilities are limitless and just depend on you.
  • Highly vibrant and international environment.  
  • Play with us! We work hard and play hard. Join our dinners, junk boats and sport sessions.

Extra perks / Benefits

  • Equity plan.
  • Gym membership.
  • Unlimited paid sick leave.
  • Unique company culture and traditions.


Skills & Personal Qualities:

  • Creative with strong aesthetic sense.

  • Experience in design software applications like Sketch, & Invision and  in analytics service like Mixpanel, Google Analytics & SmartScreen.

  • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.

  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.

  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, usability and accessibility concerns.

  • Ability to iterate designs and solutions efficiently and intelligently.

  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.

  • A clear understanding of the importance of user-centered design and design thinking.

  • Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.

  • Be passionate about resolving user pain points through great design.

  • A good understanding of logistic, transportation and technology is an advantage.