Localization Manager

  • Marketing
  • London, United Kingdom

Localization Manager

Job description

Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We’re proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world.


“We envision a frictionless economy where creators can use one platform to ship products to anyone, anywhere. When you grow, we grow.” Tommaso Tamburnotti, Co Founder.


Easyship is building tomorrow’s logistic infrastructure, today. Our team is continuously looking to reach new heights, whether it’s learning about new technologies or improving your own skillset, Easyship is prepared to empower you to grow. We believe that when we inspire each other, we grow together.

Easyship is recruiting brilliant, curious, and driven individuals to help us scale our innovative technology worldwide. Headquartered in New York with offices in London, Hong Kong, Singapore, Melbourne, Toronto, and Taipei – our team is global and growing. We encourage you to apply if a challenge excites you. If you enjoy the company of talented people. If you would dedicate yourself to a simple mission: to make shipping easy for everyone.

We operate with a global footprint, but we’re still tiny relative to the opportunity ahead, so there is still much to do. Join us and help put borderless commerce within reach of every entrepreneur.

Position Title: Localization Manager


Reports to: Head of Growth
Key Relationships: Marketing team, Product team and Operations

Job Responsibilities:

Ensure that all non-English content is localized and optimized so that users and prospective users clearly understand how Easyship brings value, and how they can achieve this value.

  • Project management of a team of freelance translators for new content

  • QA and monitoring of translation quality

  • Identifying opportunities for improvement and optimizing content

  • Working with Product & Support teams to localize the product & support sections of the website 

  • Working with design to update necessary assets for marketing email communications.

  • Conduct an audit of existing localization & internationalization efforts on website & app containing short-term and long-term opportunities.

  • Develop a technical terms list and tone of voice document to ensure we translate in the ‘Easyship way`.

  • Optimize the existing translations for the marketing website & app.

  • Build a network of translators capable of delivering localization at a high level.

  • Identify and start translations of any missing content on existing channels.

  • Work with design to create guidelines and best practices for designing multi-language user experiences.

  • Analyze and identify technical updates required to translate content successfully on existing channels.


Requirements

  • Have actively managed localization for a tech company across multiple languages (3+ years)

  • Passionate about languages and the nuances of how they differ. Ideally a background in linguistics or languages.

  • Demonstrated experience working cross functionally with strong project management skills.

  • Highly detail oriented.

  • Ability to independently research and then confidently make recommendations based on findings.

  • Fluent in Multiple Languages

  • eCommerce background would be desirable 

Benefits:
  • Competitive compensation package

  • Company Equity

  • Gym & Wellness Reimbursement

  • Generous Vacation Policy

  • Duvet Day - Perfect for those cold winter days, when you don’t want to escape the warmth of your bed!

  • Mental Health Day - You deserve a day off! A chance to recharge and enjoy ‘Me Time’.

  • Flexible working approach

  • Professional Development

  • Unlimited Coffee, Drinks & Healthy Snacks

  • Office PlayStation Games.

  • As we expand, the potential to work in one of our international offices.

  • Annual Summit in Hong Kong for you to collaborate with the team

  • Free bicycles for you to travel to and from work, exercise or grab a bite !

You will have the opportunity to work with a global team, filled with smart, ambitious and like minded colleagues. We have built an inclusive culture which supports and enables you to grow. Come and join the Easyship Family!